ALIZCE USA

Style and Elegance | San José, California

TERMS AND CONDITIONS

Website Use Agreement – alizceusa.com

Effective Date: May 1, 2026 | Last Reviewed: May 11, 2026

📋 LEGAL NOTICE: These Terms and Conditions constitute a legally binding agreement between you and ALIZCE USA. By accessing or using alizceusa.com, you agree to be bound by these terms. If you do not agree, please discontinue use of this website immediately. This document has been drafted in compliance with California law, applicable federal statutes, and industry regulations governing cosmetic product e-commerce businesses.

1. Identification of the Business

ALIZCE USA is a cosmetics company specializing in the design, marketing, and sale of eyelash products, lip cosmetics, and related accessories. The company operates primarily through its e-commerce website:

Legal Business Name: ALIZCE USA

Principal Place of Business: San José, California, United States

Website: https://alizceusa.com

Email: info@alizceusa.com

Phone: +1 (408) 876-0642

ALIZCE USA sells products in and from the State of California and is subject to all applicable California state laws as well as federal regulations. These Terms and Conditions are governed by the laws of the State of California, with venue in Santa Clara County.

2. Acceptance of Terms

By visiting alizceusa.com (the “Website”), creating an account, browsing products, placing an order, or using any service offered through the Website, you (“User,” “Customer,” or “you”) acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions (“Terms”), our Privacy Policy, and our Refund Policy.

These Terms apply to all visitors, users, and others who access or use the Website. If you are using the Website on behalf of a business or organization, you represent and warrant that you are authorized to bind that entity to these Terms.

3. Eligibility and Age Requirements

The Website and its products are intended for individuals 18 years of age or older. By using this Website, you represent and warrant that:

You are at least 18 years old;
You have the legal capacity to enter into binding contracts under applicable law;
You are not a minor as defined under California or applicable law;
Your use of the Website does not violate any applicable laws or regulations.

ALIZCE USA complies with California’s Age Appropriate Design Code Act (AB 2273), effective March 2024, which governs online services likely to be accessed by minors. Our Website is not directed at minors under 18.

4. Products and Services

4.1 Product Descriptions

ALIZCE USA makes every effort to display its products as accurately as possible. However, we do not guarantee that product descriptions, colors, images, or other content on the Website are completely accurate, current, or error-free. Product availability is subject to change without notice.

4.2 Cosmetic Products – Regulatory Compliance

All cosmetic products sold by ALIZCE USA comply with applicable federal and California state regulations, including:

The Federal Food, Drug, and Cosmetic Act (FD&C Act), as amended by the Modernization of Cosmetics Regulation Act of 2022 (MoCRA);
California’s Toxic-Free Cosmetics Act (AB 2762), effective January 1, 2025, prohibiting 24 specified chemicals including PFAS and formaldehyde;
California’s Safe Cosmetics Program, administered by the California Department of Public Health (CDPH);
FDA regulations on cosmetic labeling and ingredient safety;
Federal Trade Commission (FTC) guidelines on truthful advertising and marketing claims.

ALIZCE USA does not make drug claims about its cosmetic products. All product claims are limited to cosmetic purposes (i.e., altering appearance). If any product were to make drug-related therapeutic claims, it would be subject to additional FDA drug regulations.

4.3 Pricing

All prices are listed in U.S. Dollars (USD) and are subject to change without notice. Applicable taxes and shipping charges will be displayed at checkout prior to order confirmation. ALIZCE USA reserves the right to correct pricing errors, including after an order has been placed.

4.4 Product Availability and Pre-Orders

Certain products may be offered as pre-orders. Pre-order terms, including estimated shipping dates and cancellation rights, will be disclosed at the time of purchase. ALIZCE USA complies with California Business and Professions Code Section 17538 regarding disclosure of shipping timelines for online orders.

5. Ordering and Purchase Process

5.1 Order Placement

When you place an order on the Website, you are making an offer to purchase the product(s) at the listed price. ALIZCE USA reserves the right to accept or decline any order at its discretion. An order is not confirmed until you receive an order confirmation email.

5.2 Payment

ALIZCE USA accepts payment via credit card, debit card, and other methods displayed at checkout. By providing payment information, you represent and warrant that:

You are authorized to use the payment method provided;
Payment information is accurate and complete;
Charges to your payment method are authorized.

All payment transactions are encrypted and processed through secure, PCI DSS-compliant payment processors. ALIZCE USA does not store full credit card numbers.

5.3 Sales Tax

ALIZCE USA collects California state sales tax on applicable orders in accordance with California Revenue and Taxation Code. Tax rates are applied based on the shipping destination.

5.4 Order Cancellations

Orders may be cancelled prior to shipment by contacting us at info@alizceusa.com. Once an order has shipped, our Refund Policy applies. ALIZCE USA reserves the right to cancel any order due to pricing errors, suspected fraud, or product unavailability.

6. Shipping and Delivery

ALIZCE USA ships products within the United States. Estimated delivery timelines are provided at checkout but are not guaranteed. We are not responsible for delays caused by carriers, weather, or circumstances beyond our control. Risk of loss and title for products pass to you upon delivery to the carrier.

In accordance with California Business and Professions Code Section 17538, if a shipment is delayed beyond the disclosed timeline, ALIZCE USA will notify you via email and provide options including cancellation and full refund.

7. Intellectual Property

All content on the Website, including but not limited to text, graphics, logos, images, product designs, brand names (“ALIZCE”), and software, is the exclusive property of ALIZCE USA or its licensors and is protected under U.S. copyright, trademark, and other intellectual property laws.

You may not reproduce, distribute, modify, transmit, or use any content from the Website for commercial purposes without the prior written consent of ALIZCE USA. Unauthorized use may subject you to civil and criminal liability.

8. User Accounts

If you create an account on the Website, you are responsible for maintaining the confidentiality of your login credentials and for all activities that occur under your account. You agree to:

Provide accurate and complete registration information;
Notify ALIZCE USA immediately of any unauthorized use of your account;
Not share your account credentials with third parties.

ALIZCE USA reserves the right to suspend or terminate any account that violates these Terms or engages in fraudulent activity.

9. Prohibited Uses

You agree not to use the Website:

For any unlawful purpose or in violation of any applicable law or regulation;
To transmit spam, malware, or any harmful code;
To impersonate any person or entity, or falsely represent your affiliation;
To collect or harvest personal data without authorization;
To interfere with or disrupt the integrity or performance of the Website;
To post or transmit defamatory, obscene, or fraudulent content;
To engage in any conduct that restricts or inhibits any other user’s use of the Website.

10. Disclaimers and Limitation of Liability

10.1 Product Warnings

COSMETIC PRODUCTS SOLD BY ALIZCE USA ARE FOR EXTERNAL USE ONLY. Before use, read all product instructions and warnings. Discontinue use if irritation occurs. Keep all products away from eyes and out of reach of children. ALIZCE USA is not responsible for adverse reactions resulting from misuse, allergy, or failure to follow product instructions.

10.2 Website Disclaimer

THE WEBSITE AND ALL CONTENT ARE PROVIDED “AS IS” WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW. ALIZCE USA DOES NOT WARRANT THAT THE WEBSITE WILL BE UNINTERRUPTED, ERROR-FREE, OR FREE OF VIRUSES.

10.3 Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED UNDER CALIFORNIA LAW, ALIZCE USA SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING FROM YOUR USE OF THE WEBSITE OR PRODUCTS, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. OUR TOTAL LIABILITY SHALL NOT EXCEED THE AMOUNT PAID BY YOU FOR THE SPECIFIC PRODUCT GIVING RISE TO THE CLAIM.

Nothing in these Terms limits liability for personal injury or death caused by negligence, fraud, or any liability that cannot be excluded under California law.

11. Indemnification

You agree to defend, indemnify, and hold harmless ALIZCE USA and its officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses (including legal fees) arising out of or related to: (a) your use of the Website; (b) your violation of these Terms; (c) your violation of any third-party rights; or (d) any content you submit or post.

12. Third-Party Links

The Website may contain links to third-party websites. These links are provided for your convenience only. ALIZCE USA has no control over third-party sites and accepts no responsibility for their content, privacy practices, or terms. Access to third-party sites is at your own risk.

13. Accessibility

ALIZCE USA is committed to making its Website accessible to all users, including those with disabilities, in accordance with the Americans with Disabilities Act (ADA) and California’s Unruh Civil Rights Act. We strive to meet Web Content Accessibility Guidelines (WCAG) 2.1 Level AA. If you experience accessibility barriers, please contact us at info@alizceusa.com.

14. Governing Law and Dispute Resolution

These Terms are governed by the laws of the State of California, without regard to conflict of law principles. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the state and federal courts located in Santa Clara County, California.

For disputes involving amounts under $10,000, you may choose to resolve the matter through binding arbitration or in Small Claims Court (California Courts). You agree to first attempt informal resolution by contacting ALIZCE USA at info@alizceusa.com.

15. California-Specific Consumer Rights

California residents have additional rights under the following statutes:

California Consumer Legal Remedies Act (CLRA), Civil Code §§ 1750-1784: Protects against unfair or deceptive trade practices.
California Unfair Competition Law (UCL), Business & Professions Code § 17200: Prohibits unfair, unlawful, or fraudulent business practices.
California False Advertising Law (FAL), Business & Professions Code § 17500: Prohibits misleading advertising.
Proposition 65 (Safe Drinking Water and Toxic Enforcement Act): ALIZCE USA complies with Prop 65 requirements; our products do not contain chemicals listed by OEHHA above applicable safe harbor levels.

These rights are in addition to any other rights you may have under these Terms.

16. Changes to These Terms

ALIZCE USA reserves the right to modify these Terms at any time. Changes will be posted on this page with an updated “Last Reviewed” date. Your continued use of the Website after changes are posted constitutes acceptance of the revised Terms. We encourage you to review this page periodically.

17. Contact Information

For questions about these Terms and Conditions:

ALIZCE USA – Legal & Customer Service Address: San José, California, United States Email: info@alizceusa.com Phone: +1 (408) 876-0642 Website: https://alizceusa.com Office Hours: Monday–Friday, 9:00 AM – 5:00 PM PST